The Cost of Comfortable Turnover
Why F&B Leaders Stop Noticing the Revolving Door Every food and beverage operation loses people. That part is normal. What’s not normal is how quickly a leadership team can start treating high…
Vision, values & what we're up to
Why F&B Leaders Stop Noticing the Revolving Door Every food and beverage operation loses people. That part is normal. What’s not normal is how quickly a leadership team can start treating high…
Twenty-one years ago, I was newly married, living in Bonham, Texas, literally on a street named “Victory Street.” I was also starting my first real job: teaching at Bonham High School. I…
Why Do We Travel? Reflections from the Sky Year to date in 2026, I’ve traveled almost every single week. Airports, boarding passes, hotel rooms, and the rhythm of flights have become a…
For the longest time, I cringed when I told people “I’m a Hotel Consultant.” I wasn’t even certain why. Everything in me, from my 18 years in hotel leadership & operations background, made me detest the word “consultant.” Finally I have landed on the ‘why’: consultants aren’t do-ers of the…
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