Ben Scholl is an innovative hospitality leader with over 16 years of experience leading hotels.   With a master’s degree in hospitality management, a lean agent certified to run Kaizen events and a Lean Six Sigma Master Black Belt, Ben believes in starting to unlock the service profit chain by starting with how we make the operation efficient and thus make it easier to be an employee, unlocking value for all stakeholders.  Beyond his credentials Ben has 16 years of hospitality leadership and executive experience at companies such as The Venetian Las Vegas, Caesars Entertainment, Marriott International and Starbucks. 

Ben lives in rural Lewis County Washington with his wife of 18 years and 16-year-old daughter.  When he isn’t working to support clients, Ben enjoys an adventurous hike, spending time with his friends, cooking for his family and traveling. 

Cynthia Scholl has twenty years’ experience in sales, marketing, relationship management, and people management.  Cynthia believes in heartfelt, wholehearted leadership.  She holds a bachelor’s degree and is working toward a master’s degree in business administration.  Cynthia is a CLCI certified Life Coach, providing personal and professional coaching services.  She focuses on connection and problem solving in all her work and strives to show up with authenticity, playfulness, creativity, and intention.  Cynthia is a wife, mother, and cat lover.  She enjoys reading books, playing games, and traveling.

Stan graduated from the Collins College of Hospitality Management in 2016 and entered the Starwood Management Training Program at the iconic Westin St Francis Hotel in San Francisco. A seasoned hospitality executive leader & resort operator, Stan has served in senior leadership roles for Starwood Hotels, Marriott Hotels, Caesars Entertainment, and Azul Hospitality in roles ranging from Director of Housekeeping to Assistant General Manager to General Manager. He has managed large teams of union and non-union associates and has leveraged his process improvement background to achieve significant savings in labor efficiency, revenue management growth, and improved employee engagement in his previous roles. Stan was born in Odesa, Ukraine, and currently resides in Oceanside, CA. He is an avid surfer and snowboarder and enjoys spending quality time with his wife and 2-year-old Bernedoodle.  In addition to a fluency in his native Russian, Stan is proficient in Spanish.

Qemajl Xhafa, a dedicated IT professional with 15 years of experience in IT Services and IT Service Management, holds a bachelor’s degree in computer science from the University of North Texas and a background in IT Project Management. Currently serving as a ServiceNow Admin/Developer for one of America's largest gas station and convenience store chains, encompassing 1500 retail stores and 1600 consignments. With previous roles as a systems and systems engineer, Qemajl has also displayed expertise in Microsoft technologies like Office 365 and Microsoft Azure.

His passion outside of work lies in community service and empowering the younger generation to achieve their dreams through education and unwavering determination. He is active in afterschool tutoring and mentoring.

Qemajl is a loving father of three boys, ages 10, 5, and 1, and enjoys traveling to learn from different cultures, expanding his horizons and enriching his life.

Jeremy has over 15 years of experience in the janitorial and hospitality industries including positions at federal contract sites, tribal gaming resorts, and destination leisure resorts. He has led large teams of housekeeping and laundry associates at hotels throughout Southern California. A functional expert in housekeeping operations, Jeremy analyzes and optimizes key operational processes to achieve significant financial impact and drives continuous improvement through the establishment of associate “buy in.” Jeremy is regarded as an industry leader housekeeping process improvement and enjoys supporting organizations across the country in achieving operational excellence. Jeremy is fluent in Spanish and skilled in various hotel and casino property management systems.